Breeze Connect Teams Direct Routing Quickstart Guide
Prior knowledge and external documentation will assist with processes not covered in this guide and related to:
Adding users to your O365 environment
Assigning appropriate licences
Setting organisation policies
Configuring IVR’s, Ring Groups and complex call flows
If you need guidance on these prerequisites please speak to the Leader Cloud Sales team to get started.
• You will require appropriate privileges in your Office365 environment in order to perform the required configuration steps
• On occasions, Microsoft cloud services, including MS Teams exhibit issues with synchronizing changes. If you are issuing commands that don’t seem to take effect, please wait a while (on occasions we have noticed it taking 1-2 hours) and then re-test. Unfortunately, this is not something within our control.
Breeze Teams QuickStart guide
If need any help during this process feel free to call us
Contact Breeze connect and share your interests in MS Teams:
How many users
How many channels
Existing numbers / New numbers
Do you have appropriate Office365 licenses for end users